Enterprise Backup & Archiving
Backups only matter when recovery is fast. Many organisations have backup tooling but no confidence that restores will work when an incident hits. In healthcare, that translates to downtime, cancelled appointments, patient frustration and significant operational pressure.
Rend delivers backup and archiving for Australian healthcare practices with recovery readiness at the centre. We map what must be protected, document restoration steps and support testing so you know recovery is achievable, not just assumed.
Get in touchRend delivers backup and archiving for Australian healthcare practices with recovery readiness at the centre. We map what must be protected, document restoration steps and support testing so you know recovery is achievable, not just assumed.
Services
Explore our comprehensive service offerings
Privacy Compliance Assessments
Healthcare Cybersecurity Services
Microsoft 365 for Healthcare
Disaster Recovery & Business Continuity
After‑hours support that prioritises clinical impact, fast triage, escalation and restoration.
Get in touch
Why Rend
Rend delivers backup and archiving for healthcare with recovery readiness as the goal. We define what must be protected, how it should be restored, and how to validate that backups actually work. That reduces downtime, limits disruption, and supports safer restoration after incidents.
Dedicated Support
Security & Control
End-to-end Service
Compliance
Backups built for fast recovery
We start by defining what the clinic actually needs to keep operating during disruption. That includes your critical systems, patient and billing data, and the configurations that make clinical workflows function day to day. From there, we design backup and archiving practices that support real continuity, so restores happen in the right order and within timeframes that match how your practice works.
To reduce surprises, we document the recovery steps and validate them through restore testing. During an incident, teams need a clear runbook that is proven, not assumptions or guesswork. Testing confirms what works, reveals missing dependencies early, and helps prevent small gaps from turning into extended downtime.
We also design recovery with security incidents in mind. Ransomware and credential compromise often trigger recovery events, so the focus is safe restoration and clean validation. That means being confident you can restore services without reintroducing the problem that caused the outage.
To reduce surprises, we document the recovery steps and validate them through restore testing. During an incident, teams need a clear runbook that is proven, not assumptions or guesswork. Testing confirms what works, reveals missing dependencies early, and helps prevent small gaps from turning into extended downtime.
We also design recovery with security incidents in mind. Ransomware and credential compromise often trigger recovery events, so the focus is safe restoration and clean validation. That means being confident you can restore services without reintroducing the problem that caused the outage.
Achieve IT operational excellence with Rend
If you want to improve reliability, reduce downtime, or get clear advice on next steps, contact Rend for a quick consult.
Get Started
Archiving and retention that stays workable
Archiving needs clarity, especially in healthcare where information must remain accessible while risk stays controlled. We align retention and archiving to operational needs and governance requirements without adding complexity for staff. The goal is to make long-term storage predictable, searchable, and manageable.
When backup, archiving, and recovery planning are designed together, clinics reduce downtime risk and gain confidence that continuity is achievable. It also makes audits and incident response simpler because you know what is retained, where it lives, and how it can be recovered.
When backup, archiving, and recovery planning are designed together, clinics reduce downtime risk and gain confidence that continuity is achievable. It also makes audits and incident response simpler because you know what is retained, where it lives, and how it can be recovered.
Testimonials
"Rend transformed our healthcare clinic's IT infrastructure completely. Their team understood our unique challenges and delivered solutions that exceeded our expectations. Patient data security and system uptime have never been better."
Lloyd Adams
Head of Growth - Genea Fertility
Rend Tech has supported Walker Street Doctors for many years. They were enormously helpful in setting up our systems in a way that were user friendly for our practice including remote access.
The systems that Rend Tech had in place protected us from a potential data breach in 2020, and saved the reputation of our practice from going the way of Optus or Medibank. They run online programs for GP owners and managers in cybersecurity. They helped guide us in our cybersecurity policy that we ask our staff to review annually.
Rend Tech recently helped us with our move to new premises. The move was seamless and expertly carried out with the bare minimum of business hours lost. Rend Tech are worth their weight in gold !.
Dr. Nerida McDonald
Principal GP & Founder
"Rend made our transition from Medical Director to Best Practice seamless and stress-free. Our systems were slow and holding us back, but their team not only uplifted our entire IT environment, they managed every aspect of the migration with precision. From conducting multiple trial conversions to working closely with our leadership team, Best Practice, and our third-party software vendors, everything was meticulously planned. The final migration was completed over the weekend, meaning we experienced zero downtime and were fully operational from day one. It truly felt like business as usual for our clinicians and staff, and we couldn’t be happier with the outcome."
Dr. Susan Culhane
Principal GP & Practice Partner
“REND Tech delivered a seamless IT rollout for The Paediatrics Practice, ensuring our systems were fully operational from day one. From network and cloud infrastructure to clinical application setup and security, everything was implemented with precision and aligned to our workflows. Our go-live was truly ‘business as usual’— with zero downtime, no data issues, and immediate access for all users. The planning, coordination with vendors, and attention to detail meant we could focus entirely on patient care from the moment we opened our doors.”
Dr Joe Meredith
Principal Specialist
Frequently asked questions
Find answers to your questions about backup, archiving, and recovery readiness.
Still have questions?
We're here to help you!
What should we back up in a clinic environment?
Critical systems (clinical software, data stores, file services), Microsoft 365 where applicable, and key configurations. We map priorities first so recovery is sequenced properly.
How often should restores be tested?
It depends on risk and change frequency. We help set a practical schedule that validates recovery pathways and keeps confidence high.
Is archiving the same as backup?
No. Archiving supports retention and access over time; backup supports restoration after loss or incidents.
How long must medical records be retained in Australia?
Adults: Generally 7 years from the date of the last contact.
Children: Until they turn 25 years old.
Obstetric Records: 25 years from the birth of the child.
Are there special requirements for digital health records?
Yes, digital records must be stored securely to protect against unauthorised access, be backed up regularly (preferably offsite), and remain in a format that is readable by current hardware.