Complete Technology Overhaul & Vendor Centralisation

Their internet was slow and unreliable, their phone system was based on soon-to-be-decommissioned PSTN infrastructure, and their cloud hosting was expensive and prone to outages. At the same time, increasing cyber threats highlighted the need for a more secure and resilient architecture.

This complexity created operational inefficiencies, increased risk, and made it difficult to manage costs effectively.

A full audit of existing systems and vendors enabled consolidation into a single, managed ecosystem — improving cost control and service quality.

Legacy systems were replaced with a modern fibre solution and internet-based telephony. The new Fibre 400 service delivered significantly faster speeds at a lower cost.

The organisation was transitioned to AWS in staged phases, ensuring continuous validation and staff training throughout the process.

A robust security framework was implemented across four layers — including Cisco Meraki firewalls, hybrid network architecture, identity management with MFA, and AWS-based protections such as VPCs, security groups, and snapshot backups.